CapabilitiesCopy link to this section
A capability is something a user can do on your product. "Create a survey," "Invite team members," "Configure notifications." Floe prepares capabilities from your ingested content and product knowledge as part of demo setup.
Why capabilities matterCopy link to this section
Capabilities are what the AI agent uses to decide what to show during a demo or how to help during onboarding. When a prospect says "I need to set up engagement surveys," the agent matches that to a capability and knows which screens to navigate to, what steps are involved, and what to say about it.
Without capabilities, the agent would be navigating blind. With them, it has a structured understanding of your product that maps user intent to product actions.
Preparing capabilitiesCopy link to this section
Floe prepares capabilities internally during demo setup. When you add or change source content, re-run ingestion. Generated capabilities must be refreshed internally before the demo context reflects the update.
Floe analyzes your product knowledge, then produces a list of capabilities. Each one describes:
- What it is: A clear description of the user action
- Where it happens: Which screens are involved
- How complex it is: Simple, moderate, or complex
- What the outcome looks like: What the user achieves
Improving capability coverageCopy link to this section
If something is missing or inaccurate, add more relevant content and re-run ingestion. Generated capabilities must be refreshed internally before the demo context reflects the update.
How the agent uses capabilitiesCopy link to this section
During a personalized demo, the agent matches what the prospect is asking about to the relevant capability. During onboarding, capabilities define the setup tasks the agent can execute. During support, they help the agent understand what the user is trying to do and navigate to the right place.
The richer your content, the better the generated capabilities. Capabilities are what the demo agent uses to drive your real product UI during a live demo.
FAQCopy link to this section
Can I manually add or edit capabilities? No. Floe manages generated capabilities. The best way to improve them is to improve the input: add more detailed documentation and re-run ingestion. Generated capabilities must then be refreshed internally.
How many capabilities will Floe prepare? It depends on your product's complexity. A simple tool might have 10-15. A full platform could have 50+.
Do capabilities update when I add new content? Re-ingestion updates your source content, but it does not automatically refresh generated capabilities. An internal refresh is required after adding new content.